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FAQ

What are the benefits of climate-controlled storage?
Climate-controlled storage is essential to prevent mold and mildew from damaging your stored items, and it is important to reduce the amount of moisture in the air. This Stor-It Self Storage offers air-conditioned, dehumidified, and heated spaces that provide year-round protection for your belongings.

How do I pay my storage bill?
To pay your storage bill, you have the option to make the payment in person, through the mail, or 24/7 via phone or on our website. You can conveniently sign up for automatic payments using your credit card or debit card.

How do I pick my storage unit size?
Visualize your space virtually by utilizing our Storage Calculator. Our calculator can help you determine what size storage unit would be best for your needs.

Can I rent storage online?
Yes, you can rent storage online right here from our website. Sign your lease agreement and pay online. Be sure to set up automatic payments for easier billing. Then, you can move in as soon as you are ready.

Do I need tenant storage insurance?
Yes. Stor-It Self Storage does not carry property insurance on your stored goods. Insurance on the renter’s property is a material condition of our rental agreement and is for the benefit of both you and Stor-It Self Storage. It is estimated that up to 85% of homeowners’ or renters’ policies do not cover property stored in off-site storage facilities.

Do you sell boxes or other moving supplies?
Yes, here at Stor-It Self Storage, we offer a wide range of moving supplies, including boxes, tape, bubble wrap, and more. Our boxes are made locally in Boise, Idaho, and come in various sizes to fit your needs.

How long does it take to move in online?
Completing the rental process online only requires a few steps. As soon as you are done uploading the proper paperwork and signing your lease, you can move in any day of the week.

Do I need to bring my own storage lock?
Stor-It Self Storage provides a lock for you to use free of charge while you are storing. You can use ours, your own, or both.

What items am I not allowed to store?
Certain items are not permitted for storage due to safety reasons. These items include Liquids, Explosives, Flammable liquids, Toxic materials, and Perishables. If you have any questions about whether a specific item can be stored, please don’t hesitate to contact us and we’ll be happy to help you out.

When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in at any time, seven days a week.

Do you rent moving trucks?
Yes, we have partnered with U-Haul to provide the best moving and storing gear possible. You can rent a U-Haul truck for easy transportation. Book a U-Haul service truck or trailer right here at Stor-It Self Storage.