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Family Owned and Operated
Idaho's Largest Self Storage

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Frequently Asked Questions

When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime.

How much notice needs to be given when I move out?
We require a 5 day written notice before you move out. Our staff will go over that process at the time of signing.

What type of documentation do I need to provide in order to rent a space?
All you need is a Government issued form of ID (example: driver’s license, state ID, or passport)

Do I need to sign a long-term lease?
No, we rent on a month to month basis unless the customer requests it.

What about insurance?
Stor-It Self Storage does not carry property insurance on your stored goods. Insurance on the renter’s property is a material condition of our rental agreement and is for the benefit of both you and Stor-It Self Storage. The StorSmart Insurance Program is committed to providing an easy contents insurance solution with great coverage and affordable premiums.

Does someone have to be in the office to let me through the access gates?
No. We offer a separate set of hours for accessing your storage units.

How do I make a payment?
You can either pay in person, through the mail or on our website. You may also sign up to have the payment automatically deducted from your credit card or debit card.

What forms of payments do you accept?
Checks, Cash, Money Orders, VISA or MasterCard. Over the phone payments available.

Do you sell boxes and storage supplies?
Yes, here at Stor-It Self Storage we have boxes and all your storage supplies. All of our boxes are made locally in Boise, Idaho.

How do I know how much storage space I will need?
You can use our Space Estimator on our website.

Can I just stop by to view the facility and storage spaces? Or do I need an appointment?
Stop by anytime during office hours.

Do I need to bring my own lock?
We provide Master Combination locks for each tenant to use free of charge; If you wish to place an additional lock on the unit you may purchase one from us.

Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions of a specific item.

Do you have handcarts and dollies available at your facility?
Yes. U-Haul dollies and Trucks are available for rent.