Storage in Boise, ID @ Maple Grove

Very nice to work with and they were open on Sunday!

I just barely rented a unit, but I am a long time return customer.

The best storage facility in the area! I would never think about renting anywhere else. Check it out. They know what they're doing.

My buddy has been using this facility for a couple years and when we come they are very helpful when needed.

Great place

Great place

Great place.

I’ve heard some pretty good things about this place My cousin told me about it

It's a self storage place and the have understanding staff.

Excellent customer service

Awesome Friendly service. Explained everything from the beginning to the end. Very clear and easier than I imagined..Best young men, very professional, Kind. I highly recommend this storage company to any one looking for a clean unit to store your valuables..love the Frogs!!

I appreciate the knowledge of the staff and knowing at which location the size of unit I needed was available. The process to view units was simple and the rental process was straightforward. Having never rented a unit before, I felt welcomed and comfortable. Exceptional service!

Very professional, quick clean service

Loved the attention. Nice couple in the office! Everything was explained clearly. 4 stars for not being able to open the gate after several times. Had access would have been 5!

Absolutely a five star experience reserving the size storage unit I needed. All was explained with an engaging professional style. Great experience!

Friendly employees who know what they’re talking about. I was able to do everything over the phone. 100% positive. Fair prices too.

Not there yet, but person was nice and knowledgeable.

Helpful staff, all paperwork was organized and easily explained. Very professional and the unit was clean when we moved in.

Great customer service..

Delighted to have the opportunity to store my belongings with a well-established locally owned storage facility! As a military family we move often and it gives great peace of mind knowing that Stor It will keep our items safe, secure and available to us 24/7 when we need to access. I have used them on and off for the past 25 years and they have always provided great customer service.

They have a storage for us to pay and use to put our stuff

My experience was amazing, I just got online reserve the unit. All the sizes where their options were available, $20 deposit for that un. It went down to the location. Pay a little bit more money which was like half the price of the. Cause I was painted at another place for the same size unit. I like the fact that it's 24 hours availability. And perfect location staff was very nice. Very professional and you don't have to buy your own lock. The last place I was at the charge of $21 for a lock that I had to use. Because you can't buy your on lock kind of crazy right? I recommend this place to everybody

I do not remember the attendants name but she was very helpful amd made the process easy. I recall in the past I've used this storage facility and that's why I'm back. Great service.

Great staff. Easy to move in.

Easy process and very friendly

Very friendly and professional, due to horrible traffic on Maple Grove in Boise that extra exit, far from Emerald, is a life saver !

I've used this location every time I've needed storage in the last 20 years. They've always made things really easy & have taken great care of me.

Very friendly and honest staff! Would highly recommend

Very good company to work with.

The people were very ready to help us with our problem and fixed the problem quickly .

Brandon at the Camas location is GREAT! Very professional and very informative! Highly recommend.

Easy to rent a storage unit and helpful.

The staff were very pleasant and helpful during a stressful move. The price was great too.

Easier than online !!

I have rented a storage unit from this specific location previously & was pleased with the facility, the staff, & the pricing. That's exactly why I have returned to use this locale once again. The storage unit is clean, secure, & conveniently located for my needs.

My first unit I rented had grease and oil on the floor when I went to inspect it. However, when I went back into the office to see if I could rent another unit instead; I didn't have any problems at all getting it replaced. So thank you!!

Super nice staff, well-organized facility and convenient location. Thanks!

Joseph was very friendly, personable, professional, and shared his testimony.I feel safe at this storage facily, God bless America!

At first I was kind of iffy, just because they wouldn't take a copy of my ID off my phone due to it being stolen. But I went ahead went to the DMV got a new license and they were flawless. The gentleman and the gal and their little baby were amazing! Thank you for the wonderful service and I look forward to being a very tendered customer. Or maybe even become a competition since I've been looking into getting my own store. But the unit I have one of them store for RV. I think it's the 40 by 18 unit it's exactly what I needed for my truck and tools.

As always they are very helpful and friendly. Always use them

Employee was very helpful and thorough, walked me through the process and answered all my questions. Took less than 10 minutes

Fast friendly and knowledgeable staff. Great service

Outstanding service. Friendly, professional, met my expectations.

I have had a unit with them for a few years and when I needed another for my business they were fast and professional to get me lined out. The 24/7 access is definitely a plus and something for consumers to think about when getting a storage unit.

So far so good.

Very clean and the people at the front are very friendly and helpful

Great customer service and information on renting the space best for me.

Friendly, professional staff. Never had an issue. Safe, secure.

Fast easy rental. Very clean! Staff was very helpful and efficient.

Stor-It Self Storage is clean, friendly and conveniently located business. The receptionist greeted me with a smiled and looked up various storage sizes and prices for me. Their prices are fair and competitive with other similar businesses. She let me look at the different sizes until I picked one. She was very knowledgeable about the business and contracts and explained everything thoroughly. I am very happy with their service and glad I chose them.

Only complaint is why they increased our rent? Property taxes in boise are headed downward and although im sure they have to increase wages to meet market pay for their employees, $20 increase is a bit much for all tenants. Aside from that, place is clean and fairly secure. Would recommend.

Very helpful, service was excellent and I will recommend your business to all my friends and family. Thank you

Got a unit here with my girlfriend. We LOVE the frog decorations. I brought up how we thought they were cool and the guy behind the desk gave us free pens and a coffee tumbler. Now every time we visit it feels like home a little bit 🙂

I arrived close to closing time. I reserved online and the contract was ready to go and she went over it quickly but efficiently. I was out the door in less then 5min.

Very positive experience! Everyone has been very helpful and pleasant. I highly recommend this facility for their excellent customer service!

Very organized and very prompt responses.

Everything was great. Joe was very through. Polite and informative.

Nice and clean. The guy that helped was super cool. He used to be a sport fisherman. If you get a chance to work with him he's a really nice guy.

This is the third unit that we have rented. Liz has been awesome! She has gone above and beyond twice in the last 60 days to produce storage space for us. Would highly recommend this place for all your storage needs. Roger C.

This storage business was awesome at getting me set up and made it easy especially because I was out of state. Liz helped me and made the entire process, stress-free.

It can be hard to get a larger size storage unit but Stor-it came through with what I needed. Good customer service from Joe.

Stor-It was a great place to secure my furniture while i was between residences. Everything about them is professional and I had no doubt that my property was safe. I misplaced my ID card at one point and they were able to give me a new one with no fuss. I really appreciated having them as a temporary home for my things. Thanks Stor-It!

Josh the manager who helped me in signing up for the unit was excellent. And the unit rate was much less than I expected.

It’s the most caring and conscientious storage facility in ADA County.

Friendly and quick service, and the facilities are immaculately clean!

The lot is always kept clean, there looks to be someone ready and available if I ever need something but since I've rented a unit with you guys I've never experienced any problems. Thank you

I just rented a storage unit for the first time in 15 years maybe. Eric was super nice and patient with me and he even let me wait in the office for a ride cuz it was raining. So far so good.

The gentleman that helped me was extremely kind understanding and very prompt. The rates are out of this world compared to most places that are available right now and I really appreciate it sis during this hard time

I've been at Stor-It Self Storage for probably a year now and I've never had any problems they've got cameras on site my lock has never been tampered with the storage unit itself is safe and strong. Never had any problem with pests. The price is great, extremely reasonable and if there is an issue- I'm able to talk to them and they work with me on my payments. I always make my payment that month but sometimes it's two weeks late. The owners are people oriented and not just money driven. This place rocks!

Called when a space was available. Super nice and easy to work with.

JOE IS A SAVAGE!!! Had an slight emergency getting my late father's guitars out of my current storage unit into a climate controlled un before the freezing temperatures came within the next few days. Joe's compassion and professionalism to go out of his way to make my situation less hectic was outstanding, ON A SUNDAY TOO! I would strongly recommend Stor-it for all your storage needs!

Nice facility. Call center quoted lower price.

Thank you for your team of great employees!!

Easy to find, large facility. The manager was very easy to talk to and was quick to help me understand what size unit I needed. Total time in office was about 10 minutes, including signing all of the paperwork. Units are in good shape for being outdoors. No pest activity either! I'm excited to continue business with them.

Fast and friendly

They were polite, professional and prepared. The unit was clean when we moved in. We had a 2 ton truck with lift gate and had room to maneuver. No complaints.

I went in there and Lindsy was very helpful.

Spacious and close location to where we want it our stuff is always safe and good prices

Very helpful customer service. Nice, clean place. It was a little confusing to end up at the Maple Grove location, when I thought I had called Mitchell. But, other than that, it was a nice experience

I recommend this Self Storage to everyone who wants a very friendly place to store your goods. People that go out of their way to help you.

I really want to do a 4.5! The front desk/office staff (?) are always super helpful and really nice. I had a small issue with some pest damage (only reason this isn't a 5) but it's explicitly stated in their contract that they're not responsible so I can't be too upset with them 😅 I'm currently in a smaller unit than the one I had rented previously but neither one has had any weather damage. Suuuuuper nice having 24-hr access

Stor-It has been a great company to work with to store my items. Very professional and responsive. Their pricing is very competitive as well. I highly recommend this company.

Liz was so helpful and kind.

I just moved to Boise from Fort Myers, FL and I just had an amazingly awesome experience setting up my storage unit. Lintsey (I’m so sorry if I spelled your name wrong but I was 90% sure that is what you said) was incredibly friendly and informative; 10 out of 10 type of person. Anyways it was easy, and the most affordable unit I could find. Oh and I noticed they are about to expand, too; so, come on in, there will be plenty of space!

Great storage units and easy to get to.

Dull. But slightly packed full of reflection.

I have been a customer for 2+ yrs and everyone is helpful and kind. The rates are competitive and units are clean and well-maintained. I will refer people to Stor-It every time!

Pretty good..clean place..access roadways inside the gates are very bumpy/wavey. 24hr access

Nice

Such a great place. Clean and the security is great. Managers are really nice you have 24 hour access and their rates are very low for what you get!

Great location and always clean

Good service. 🙂

I’ve rented from them in McCall and Boise. Very Friendly customer service!

The staff is extremely knowledgeable and professional.

they need to be more organized and less pest friendly. I was fined for being late on rent and I thought it was on auto pay I would say it’s my fault and admit that but they have to send an email at least or anything to remind you but nothing was received I guess so they can cash out the $85 bucks also their units are old and dirty plus rodents issues, Rabbits just freely hangout and chill and you tell management and they don’t really care about it they said there’s some bait boxes but never seen any, Ive moved from a storage where I didn’t had a single complaints but I needed something bigger that was it. Dave n Liz are nice they are on top of their things but storages need definitely a lot of work to be done to them to get them fixed up. Prices wise meh they’re alright nothing too fancy which I don’t really expect but their prices per foot about the same where I moved out from which to remind you it was a 5 stars storage. In conclusion this place is a good place to rent if you don’t really care about perfection. service and office people are good 5 stars for customer service 3 for accessibility 5 stars for cleanness 4 stars for overall units condition

It's a decent size and a reasonable price

Brandon at the front was very friendly and helpful!

Great experience the gentleman that helped me really explaineded in detail everything I needed to know unit was clean and lock worked great!!

Super professional and kind. Willing to go the extra mile to make sure your happy. I’ve been storing here for over two years now and have always had a great experience with the staff no matter who it was. Facility in areas are clean and well-maintained. 10 out of 10 would recommend

Liz at Stor-It Self Storage is the best! I had a bit of a storage dilemma of which Liz delivered a solution. I appreciated her time and patience. The units seem to be the perfect solution. Clean, fast & efficient, what else can you ask for!

Been using them off and on for years.. they're great people to work with!

The people at stor it really helped me out of a jam. I first came in and got a storage unit that was just a little too small for what I needed and they quickly helped me adjust to a larger unit just in time and even stayed after hours to get the paperwork done. Thank you

Josh and Christie at the 1435 Malad Boise, ID location went above and beyond to take care of my needs. It was SO very helpful, ya’ll know how fun moving is...??!! Haha. Thanks for making it a little easier, Josh and Christie. The cleanliness was very impressive, that is important to me, more and more these days. All safety precautions we’re in place. My only feedback for the Maple Grove location is, the doors to units may need some TLC or replacing... Thank you.

Friendly people and reasonably priced. Clean facility. I feel my stuff is secure there.

Great,professional service.sanitizer and Plexi Barriers on site. Suggestive and flowing while being efficient and helpful TEN FOR SURE!

Everyone was super nice, safe (masks in use) and efficient! I was in and out within 10 minutes!

Super helpful staff. I was also in and out in about 10 minutes to fill out paper work for the storage unit. Definitely recommend.

Excellent standard of business practices!!!

I have been using Stor-It Self Storage for about a year. I went in today to switch to a larger unit. The staff was great to work with. Friendly and knowledgeable.

Quick easy and painless. Great service!!!!

Dealing with Patrick, the Storage Manager was an excellent experience. He was thoughtful, funny and definitely new his business. He provided excellent customer service and made our decision to rent a storage unit that much easier.

Friendly staff, quick turn around on setting up my unit. I really appreciate their safe process during the COVID-19 period.

Amazing customer service 🤙🏼

Great rates, easily accessible, and 24hr access to my personal belongings

Patrick was helpful and informative!!

Best price in Boise

I have had my stuff store here.

Quick and easy set up, great customer service, affordable price for a mid-size unit.

Clean facilities.

Good place to store your stuff!

I have been here for years I just wish I had room for my things in there was in a house but I live in a trailer house.

Very Kind and helpful worked me through the paperwork very quickly.

They're great people very friendly service

Very helpful with setting everything up and explaining the contract clearly.

Best price in town, same day availability, friendly staff, lock included, complimentary bottled water. Great experience!

Fantastic, professional service!

The lady at the desk was great I would recommend these people to my friends. She made me feel important and got me out fast

Easy, great experience getting checked in.

Great place to store your treasured belongings.

Awesome and quick and easy set up. Good people. Thx so much.

Super easy, quick response and professional!

Best price and freindly sevice 😁

Best storage place I've ever used! I would go back anytime I need stuff stored! Thx guys!

Friendly helpful staff, good prices.

The young man who helped me (I forgot his name - apologies) was so kind and patient. I really appreciated him and all his time. I have used this Stor-It location before and I have always had great service!

Nice place.lost dog of ten years there though last May.

Super easy staff to work with. Great location and a nice little office.

Love this place. Everyone is understanding and helpful. Good rates for nice sized storage.

Amazing customer service! Staff is top notch! By far the best in town.

Great staff, friendly and flexible. Understanding of people who have challenging needs.

Great place to store your stuff at Great rates

Fun frog decor. Courteous staff.

good rates!

My friend like it

One of the cheaper storage units in town, older but still safe

Rent is expensive and the units are in a little bit of rough shape but overall a good storage facility

I had the task of closing out my brother's estate recently, including handling his storage unit at Stor-it. The staff were exceptionally helpful with the legal paperwork as well as with providing reference for a locksmith. I felt they understood our issue as family members and genuinely tried to help us.

Actually easy to work with.

Always call us when our bill is due!

Clean

Great People and very well managed!!! Units kept up well.

Clean and organized

24 hour access, secure, private, no hassle. No complaints

The staff here are awesome! Happy with the size and price of my storage unit.

Price are ok

Stor-it Self Storage are such great people. They took amazing care of us while storing our things their. Greatly appreciate their staff. Couldn't ask for more.

Luv the place, easy to rent from, good management

Staff is really friendly. They keep raising their prices on a regular basis.

Great place to store it

Great service and very easy to work with. Have had a unit here for years and zero problems. The snow could be removed in a better way though.

Roomy units at a decent price.

Always very helpful and the best prices in town.

If you follow the simple rental agreement it is the easiest storage facility to work with. They are very helpful and kind people here.

I just call I got the owners sister she was nothing but helpfull kind harted it is just to bad that at this time they have no storage at this time so that said she was so helpful looking up anything she could find for us so I have no bad words to say but for the comments that I read I don't like when people blame other people for there own problems if you mess up u cant blame anyone but yourself. And to the owners good job for how u where vary perfosnely people like that r just looking for a fight.

have used this location multiple times in the past. they always offer discounts when you pay a year or how every long up front. I'm calling them again today to set up a unit for a few months. never have had one problem.

Everything has gone smoothly since i moved my stuff in